Privacy Policy

Privacy Policy

Introduction

Welcome to https://gohighlevel-expert-certification-price.scoopstorm.com (hereinafter referred to as “the Company,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, use, disclosure, and management of information we receive from users accessing or interacting with our website, applications, services, and products at https://gohighlevel-expert-certification-price.scoopstorm.com (collectively, “the Platform”).

Scope

This Privacy Policy applies across all aspects of our Platform, including but not limited to:

  1. Our primary website located at https://gohighlevel-expert-certification-price.scoopstorm.com.
  2. Any mobile or desktop applications associated with our services.
  3. Online services and tools we offer through the Platform.
  4. All content, features, and functionalities available on the Platform.

Please note that this policy does not cover third-party platforms, applications, products, or services that you access through links or integrations on our Platform. These third-party entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal data across various interactions:

  1. Authorized User Activities: When you use our applications and services as an authorized user, we collect and process data necessary for providing access and ensuring account security.
  2. Website Visits: Visiting our websites linked to this Privacy Statement implies that you agree to the terms outlined here. We track your interaction with these sites using analytics tools to improve content delivery and user experience.
  3. Communication: We may communicate with you via email, calls, texts (SMS), or other messaging services for transactional purposes, account management, marketing, or to provide relevant updates about our services.

Personal Data Collection

We collect several types of personal data, including but not limited to:

  1. Account Information: This includes your user ID, username, and password hash for secure login.
  2. Payment Details: We process payment information required for purchasing our products or services, such as credit/debit card numbers, billing addresses, and payment transaction history.
  3. Financial Records: For subscription-based services, we may collect financial records to facilitate billing and accounting.
  4. Purchase Data: Details about your purchases, including order history, product preferences, and delivery information.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device (e.g., IP address, device ID) for enhancing user experience and analytics.
  6. Location Information: With your consent, we may gather data about your location to personalize content or provide location-based services.
  7. Feedback and Reviews: We encourage user feedback and reviews, which help us improve our products. This may include personal details shared within the review process.
  8. Social Media Data: If you choose to connect our Platform with your social media accounts, we may access and collect data from these platforms (e.g., name, profile picture, connections).
  9. Product Interaction: Information about how you interact with our products, including clicks, views, and preferences, helps us enhance their functionality and relevance.

We obtain this data through direct user input, automated systems (like cookies), and third-party sources who provide us with aggregated or de-identified data for improved service delivery.

Cookies and Similar Technologies

We use cookies and similar technologies to:

  1. Enhance User Experience: Cookies enable us to recognize your device and remember your preferences, ensuring a personalized experience across our Platform.
  2. Analytics: We employ analytics tools to track user behavior, measure engagement, and improve the performance of our Platform. Cookies help in gathering these insights.
  3. Functionality: Some cookies are essential for the proper functioning of specific features or services on our Platform.

Our Cookie Manager allows users to control non-essential cookies, providing transparency and choice regarding data collection.

Data Retention and Deletion

We adhere to data retention policies as prescribed by applicable laws and regulations:

  1. Account and Profile Information: We retain account details for as long as your account is active or as needed for legal compliance.
  2. Payment and Financial Data: Payment information is stored securely for the duration required by financial institutions and relevant regulations (e.g., 7 years in most jurisdictions).
  3. Purchase History: Purchase data may be kept for longer periods for billing, accounting, and analytics purposes but not beyond the period required by law.
  4. Communication Records: We may retain transactional records and communication logs for customer support and legal reasons.
  5. Analytics Data: Aggregated analytics data is typically retained for a limited time (e.g., 12 months) after which it is anonymized or deleted.

When you request account deletion, we comply within the time frame required by applicable laws, ensuring all necessary data is securely removed or anonymized.

Security Measures

We prioritize data security and implement robust measures to protect your personal information:

  1. Encryption: We use encryption for data at rest and in transit to prevent unauthorized access.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security protocols to handle data on our behalf.
  3. Access Controls: Our systems employ role-based access controls, ensuring that only authorized personnel can access sensitive data.
  4. Regular Audits: Regular security audits and penetration testing help us identify and mitigate potential vulnerabilities.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our Platform does not intentionally collect or solicit personal information from minors, nor do we knowingly allow them to register for our services without parental consent. If you discover that a child has provided us with personal data without proper consent, please contact us at the email address provided below, and we will take necessary steps to remove such data.

Your Rights (Subject to Local Laws)

Depending on your location, you have certain rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you, along with information about its use and disclosure.
  2. Rectification: You have the right to correct or update incomplete or inaccurate personal data.
  3. Erasure (Right to be Forgotten): In certain jurisdictions, you may request the deletion of your personal data, subject to legal exceptions.
  4. Restriction: You can ask for restrictions on processing your personal data in specific circumstances, such as during a data privacy investigation.
  5. Portability: You have the right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: You can object to the processing of your personal data for specific purposes, including marketing or profiling.
  7. Non-Discrimination: You cannot be discriminated against for exercising your data privacy rights.
  8. Appeals/Complaints: If you believe your privacy rights have been infringed, you have the right to file an appeal or complaint with us and relevant regulatory bodies.

To exercise these rights or if you have any data-related queries, please contact our dedicated Privacy Team via email at: [email protected].

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for legal and regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically. We will notify you of significant changes via email or through a prominent notice on our Platform.

Contact Us

For general inquiries, technical support, privacy-related questions, or requests for data removal, please contact us:

Email: [email protected]

Mailing Address: [Privacy Team Contact Address] (provided upon request)

We appreciate your trust in using our Platform, and we are dedicated to maintaining a transparent and secure environment for all users.